After-Sales Support
Our Professional Team is Happy to Help
Kinan provides quick and reliable after-sales assistance to address concerns once the KVM switch leaves our warehouse. Distributors and customers can contact us by phone or email for inquiries, and our team will respond to emails within 24 hours and provide a comprehensice solution.
For Amazon purchases, contact our dedicated customer service for prompt assistance:
Tell Us Your Needs
2-Year Warranty
Our commitment to quality starts during the production period. All of our products achieve 50,000 MTBF hours. Having confidence in our quality control, each KVM switch and console comes with a limited 2-year warranty. We also take care of one-way freight during the warranty period, reducing worries and expenses for clients.
Lifelong Maintenance
To ensure optimal performance and extend the service life of our KVM products, we provide lifetime maintenance service anywhere in the world. This service includes regular inspections, debugging, and maintaining of the device for free or at a minimal cost. For repairs that need to be returned to our factory, we commit to resolving the problem and returning it back to the customer within three days upon receipt.
Get Your KVM Switch Solution from A Reliable Supplier.
Our team of KVM specialists is available to assist you with your inquiries and KVM needs. We ensure vertical integration for all your OEM&ODM projects, from KVM product design to manufacturing and testing.
